Package Terms

We want every NAA visit to feel simple and enjoyable. Please take a moment to review the terms below.

Final Sale

  • All gift cards and packages are final sale.

  • No refunds or cash redemption.

  • Packages cannot be exchanged or transferred.

Package Expiration

  • 5 Sessions: Valid for 5 months

  • 10 Sessions: Valid for 12 months

  • Extensions may be considered for exceptional circumstances and require management approval.

Cancellations & No-Shows

  • Please give 24 hours' notice for cancellations or changes.

  • Late cancellations or no-shows may result in the loss of that session.

Session Use

  • Each session must be used in one appointment.

  • Sessions cannot be split, saved, transferred, or carried over.

  • Example: A 90-minute session must be used as one 90-minute appointment.

Thank you for understanding and helping us keep appointments available for everyone.